Frequently Asked Questions
Straight answers to the questions we get most often.
What exchange does CIPHER trade on?
Binance only. CIPHER connects via the official Binance API and uses live OHLCV data for every decision. All four pairs are on the Binance Spot market.
Which trading pairs does it support?
Four pairs right now: BTC/USDT, ETH/USDT, SOL/USDT, and XRP/USDT. All quoted in USDT on Binance Spot.
Is CIPHER profitable?
It has hit an 64%+ win rate across live trading sessions, with the best-recorded session reaching 88.9%. Every number is after Binance's 0.1% taker fee — no pre-fee inflation. CIPHER-min-3 trains on 208 days of data per pair with proper train/validation/test splits to prevent overfitting. That said, past performance doesn't guarantee future results. Crypto is volatile. Treat it accordingly.
How do I monitor CIPHER while it runs?
There's a real-time web dashboard included. It shows live P&L, open positions, trade history, per-pair win rates, and cumulative balance — all updating automatically. No refreshing needed.
Can I set my own position size?
CIPHER handles position sizing automatically based on signal confidence and available capital. During onboarding you can set a maximum capital allocation per trade, which caps how much CIPHER commits to any single position.
Does CIPHER run 24/7?
Yes. It runs continuously with no manual intervention. It analyses all four markets and generates signals on every hourly candle close, day and night.
How often does it trade?
Depends on market conditions. In a trending market, expect 10–20 trades per day across all four pairs. In a slow or sideways market, CIPHER holds cash more often rather than forcing low-confidence entries.
What happens if CIPHER loses a trade?
Losses happen — no trading system wins every trade. CIPHER's risk controls (automatic +5% take profit, -2.5% stop loss, 3-candle cooldown, and overtrading prevention) are built to keep any single loss small. After a stop-loss it enforces a 3-candle cooldown before re-entering.
Is my Binance account safe?
CIPHER only needs Spot trading permissions. It can't withdraw funds, transfer assets, or change account settings. Your API key lives on your own machine — it never gets sent to us.
Can CIPHER trade short positions?
Yes. CIPHER goes short on any of the four supported pairs and profits when prices fall. Short selling on Binance Spot uses margin — your account needs margin trading enabled. The setup guide covers this during onboarding.
Still Have Questions?
Email us at contact@getcipherai.com — we respond within 24 hours.